Support Center
Find answers to common questions or get in touch with our support team.
Live Chat
Chat with our team in real-time during business hours.
Phone Support
Call us directly for urgent assistance.
(555) 123-4567
Frequently Asked Questions
How do I create an account?
You can create an account by clicking the "Sign in" button in the top right corner of any page. You'll have the option to sign up with your email or using your Google account.
What types of facilities are listed?
CareMap lists a variety of assisted living facilities, including residential care homes, memory care communities, nursing homes, and continuing care retirement communities.
How do I contact a facility?
When viewing a facility's profile, you'll find contact information including phone number and email. Pro and Enterprise subscribers can contact facilities directly through our platform.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time from your account settings. Your subscription benefits will continue until the end of your current billing period.
How do I list my facility on CareMap?
Facility owners can create a facility account by signing up and selecting "Facility" as their account type. After verification, you'll be able to create and manage your facility profile.
Need help with your facility profile?
Our support team is here to help you manage your community information.
Still Have Questions?
Our support team is ready to assist you with any other questions you might have.